Refund Policy – ThyEd.com

Effective Date: May 01, 2025.

At ThyEd.com, we are committed to providing high-quality educational experiences. However, we understand that circumstances may arise where a refund is requested. This Refund Policy outlines the conditions under which refunds may be issued.

1. General Policy

Refunds may be considered under specific circumstances and within a limited time frame. Due to the nature of digital content and immediate access to course materials upon purchase, not all transactions are eligible for a full refund.

2. Eligibility for Refund

A refund request may be considered if:

• The course content was not delivered as described on the course page.
• There was a technical issue on our platform that prevented course access, and our support team was unable to resolve the issue.
• The user has not completed more than 20% of the course and the request is made within 24 hour of purchase.

3. Non-Refundable Situations

Refunds will not be issued under the following conditions:

• If more than 20% of the course content has been viewed or completed.
• If a certificate has already been generated.
• If the refund request is made beyond the 24-hour window.
• For dissatisfaction due to personal preference or expectations not related to the course’s learning objectives.

4. Refund Process

To request a refund, please email us at [Insert Support Email] with the following details:

• Your full name
• Course name
• Date of purchase
• Reason for the refund request

Our team will review your request within 7 working days and respond with the outcome. If approved, the refund will be processed through the original payment method within 7–10 business days, depending on your bank or payment provider.

5. Rights Reserved

ThyEd.com reserves the right to deny refund requests that do not meet the conditions outlined in this policy. We also reserve the right to revise this policy at any time without prior notice, with updated versions posted on our website.

6. Support

If you have any concerns or need clarification, please feel free to reach out to our support team at:

📧 Email: [Insert Contact Email]
📞 Phone: [Insert Support Number]